Excellent

from 216 reviews

Review from Google

This person left a star rating but no comments.

San H   2 months ago

Working Feedback

We have found this site extremely useful and efficient in maintaining reviews for our practice. In the past we used paper review forms however this took a lot of manual labour uploading to our website and social media. Now Working Feedback send automatic texts/emails to patients which has captured a high number of positive reviews. The team are really helpful and we have not experienced any issues.

Anonymous   2 months ago

Great method of gaining...

We are keen to receive feedback. Not only is it good for marketing but it also helps us know what our customers like and perhaps what we can change to improve our service. We had previously struggled to gain many reviews so this new system has helped us increase reviews.

Anonymous   2 months ago

Review from Google

Amazing level of customer care whilst with the practice, only knocked one star off as it took a long time to get a booking date.

Jim S   2 months ago

Review from Google

This person left a star rating but no comments.

Shirley D   3 months ago

Review from Google

Dealing with the team at working feedback is straightforward & always results in the outcome the practice needed. Since using their service we have seen our online reviews improve dramatically, I would highly recommend their services to any dental practice.

Hds H   3 months ago

Fantastic way to hear w...

We get multiple reviews every day via Working Feedback from our dental patients. The reviews are detailed and usually mention the team by name and make us all feel great when we review them at our morning meetings.

Amanda S   3 months ago

Very good service

Works efficiently and keeps and controls all our reviews on a dashboard.

Amanda G   4 months ago

Review from Google

Best thing that ever happened to my business. We have significantly increased our rating in just a few months and our clients keep on doing reviews Many thanks

Hugo H   4 months ago

Excellent help and advice

Phil called me back as I had trouble accessing the dashboard (my mistake!) he was super helpful and resolved my problem as we spoke, answered my million and one questions and was very knowledgeable about his product. My Working Feedback experience is getting better and better all the time and we wouldn't work without it. Thank you.

Smilessence   4 months ago

Review from Google

This person left a star rating but no comments.

Innovate D   5 months ago

Review from Google

Setting up working feedback was super easy with the help of Lisa. User friendly site means it's east to navigate and the option to reply to reviews is really helpful. A few additional cosmetic treatments booked in following a request for further information. I would happily recommend Working Feedback :)

Amanda C   5 months ago

Effective solution, ra...

Patient reviews are now easily collected and published without hassle. Great customer communication and follow-up. Will def recommend!

Maxie   5 months ago

Since using the Working...

I joined the workingFeedback after reading an article about them in a dental magazine. I am very pleased that we joined them as patients do respond to the request for the review and this enhanced the reputation of the practice to a great deal. The support staff is also excellent. Whenever I phoned for help I had a prompt response. I will highly recommend this company.

Patel   7 months ago

Review from Google

I have experienced excellent and outstanding care at every appointment at Dental Solutions, Lymm. Dr Lauren Westhead is friendly and compassionate and she takes time to explain the treatment. She was quick and efficient in dealing with a broken filling. I feel totally comfortable today. I recommend this highly professional team.

Jill M   8 months ago

Review

Review not appeared on the site i left it on and no feedback from working feedback to explain why.

Anonymous   9 months ago

Always feel well suppor...

I always enjoy working with people from Working Feedback, from your most senior of people and all others that I have worked across - you really do have the knack of making me feel ‘part of your team’ whenever I need change/s or various needs and I always feel ‘well supported’ whether you are making the change/s or whether you are sharing your knowledge around the website with me. Again, I really do thank and appreciate all you and your team does for me.

Julie W   1 year ago

Review from Google

Really great company to work with , responsive and professional

Sarah H   1 year ago

Great Results

Really helps drive Google Reviews and patients to the website, fantastic marketing and easy for patients to use.

Anonymous   1 year ago

My experience

Very good

Liam C   1 year ago

Reviews appear as if by...

Since signing up through Dentally to use Working Feedback I have become obsessed with checking for reviews! They appear as if by magic and it’s now become part of my morning routine. I love reading all our Working Feedback and Google reviews and replying to patients so that they know we are listening to them. In less than 15 days we've received over 70 patient reviews.

Caroline C   1 year ago

Best Marketing Investme...

From a standing start we’ve gone to nearly 200 5* reviews in just over 2 years. Couldn’t have done it without the help of Working Feedback

Matt G   1 year ago

Review from Google

We love Working Feedback. The team have been so helpful and supportive over the years. The are responsive, knowledgeable, helpful and offer a great service which is very much valued by our organisation. However, what makes them so special is that they are genuinely lovely people to work with. Don't hesitate, just give them a try.

Caroline W   2 years ago

Review from Google

Philip was excellent in explaining the service in detail and how to integrate it into our system.

Carla D   2 years ago

A complete success for us

We are a dental practice based in South Wales and set up Working Feedback in January 2021. It has been a huge benefit to our business, allowing us to review all feedback sent by patients after treatment. The Working Feedback portal is a great resource. We are extremely happy with the service and would highly recommend!

Louise D   2 years ago

How do you find our ser...

The service is so easy to use both when uploading a testimonial and responding to them as well.

Anonymous   2 years ago

Working Feedback has he...

We can now receive direct feedback from patients while at the same time sharing the patient feedback with potential patients on our Practice website and Social Media pages.

Petros M   2 years ago

Review from Google

Philip was excellent at explaining the product and how it could be integrated with our systems.

Crotty O   2 years ago

Really Great Service, E...

Our practice have been using working feedback for a few years now and we love it. It's so easy to use, alerts you when you need to be made aware of something and they are very helpful whenever needed. Overall we are very happy with their service.

Louise M   2 years ago

How is Working Feedback...

Clear instructions, already reaping the benefits

Joanne M   2 years ago

Easy tool to collect th...

Very easy to use, fantastic features and the support staff have been fantastic. I now have those priceless reviews; in one place. My customers and prospects can now view before buying. Fab.

Anonymous   3 years ago

Working Feedback throug...

Super easy to use and set up, great and fast service for getting things implemented. Reviews already flowing! Awesome.

Harry L   3 years ago

Review from Google

Excellent support to get us up and running quickly and efficiently. Results already making a difference.

Jeremy W   3 years ago

Quick, helpful response

Recently contacted with a query, responded quickly and sorted the matter promptly with no effort on our part at all. Excellent service.

Sophie B   3 years ago

The quality and time sa...

I am looking at our Dec reports (our first ones) and I just wanted to say how amazing working feedback is. The quality and time saving factor are game changing. Thank you again and Happy New Year!

Caroline B   3 years ago

More reviews in a month...

We have been using Working Feedback for a couple of months now and we are all delighted with the results. We have had more reviews in 1 month than 1 year with our previous review partner. In addition, we have been alerted to and able to respond immediately to the occasional comment where a quick response is needed to head off a potential issue. We are also working closely with Working Feedback to improve their responsive website functionality. Finally, I believe it is very motivating for the whole team to read the patient reviews, which we always share in our monthly team meetings. I can highly recommended this company. Gavin Laidlaw Principal and Partner Dental Solutions Lymm, Cheshire

Gavin L   3 years ago

Support Enquiry

We use working feedback for our client reviews and they are always helpful if you need anything. They have made getting client feedback very easy and have gone the extra mile to help out. Top team!

Charly R   4 years ago

Straightforward and con...

Very straightforward to use, constant flow of review coming through, which is great for our practice and website.

Emma W   4 years ago

They helped a lot

A lot of other companies say that they can get you Google stars but these guys actually do, and in a way that is sustainable and within Googles guidelines.

Liam C   4 years ago

Smart, simple and very ...

Since starting the Working Feedback service, we couldn't be happier. We're a dental practice with lots of loyal patients but we didn't know how to go about asking them for their feedback. This system has changed this with lots of additional bells and whistles we didn't expect including Google reviews. My favourite feature (which our Principal loves the most) is the one that helps us let our patients know about the other services and treatments we offer. Lots of leads through already! I would go as far as to say that Working Feedback has improved everybody's morale in practice as we're able to share all the responses and gratitude which we weren't able to communicate in such an easy way. I wish this service could be kept a secret as I don't want other practices to know about it!

Anonymous   4 years ago

Working Feedback - Bril...

We use Working Feedback to collect reviews from our customers.This is the only company that I've personally used to collect feedback, but I have absolutely no issues at all. Working Feedback is easy to use, and if I have any questions they are usually answered or resolved within the day and everybody that I've spoken to or my colleagues have spoken to have been polite and very helpful.

Sophie O   4 years ago

Very responsive and a t...

The guys at Working Feedback always respond quickly to any queries I have. Their service is top notch.

Anonymous   4 years ago

Respond quickly to any ...

Working Feedback have been very good, they are professional, helpful and respond quickly to any queries.

Heather E   4 years ago

Personalised and well m...

Amazing, personalised and well managed.

Aaron Y   4 years ago

Tutorial on getting sta...

The onboarding was thorough, clear and easy to understand .

Sarah H   4 years ago

Review from Google

This person left a star rating but no comments.

Liam C   4 years ago

Your Onboarding Experie...

The best thing we did signing up to Working Feedback, we are very happy.

Georgina H   4 years ago

Recent experience with ...

Tiffany was extremely helpful and very friendly and patient! Thank you!

Karina H   4 years ago

Review from Google

This person left a star rating but no comments.

Irena P   5 years ago

Onboarding Experience

I have found Working Feedback to be working really well within the practice, easy to navigate and also easy for people to leave a review in a few minutes.

Anonymous   5 years ago