Working Feedback has been one of the best investments the practice has made. It has increased our patient numbers/income by collecting feedback from patients automatically. It's simple and effective and feedback is received with little or no effort which has freed up time for staff who previously collected this manually. It has a great dashboard to give valuable insights into patient views with the added benefit of allowing potential further sales.

I have been with Working Feedback since last couple of years and will highly recommend this company. My the practice reviews and google reviews have gone up so much and I am happy with the support I have received from the staff whenever I needed help.

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Best medium for patients to leave reviews as text message is sent instantly

superb service and has increased my profile

We have recently signed up to Working Feedback and our reviews have increased considerably! We had more reviews in February than we did the whole of last year! Anyone thinking of Working Feedback should go for it! Fantastic!

We've been using Working Feedback at Smiles in Tandem to collect valuable feedback from our patients for over 12 months now and I can honestly say it's been invaluable. It's given us a deeper understanding of what we're doing well and where we can make improvements to the services we offer. Not only this, but we're now getting twice as many Google reviews every month than before we started with Working Feedback.

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Great platform to manage our business feedback. Always responsive and user friendly.

Our Dental Practice has been partnered with Working Feedback for a number of years and have seen the service go from strength to strength to include Google Reviews. We are delighted that almost all of our patients are contacted for a follow up review. Whilst it is wonderful to see so many 5 star reviews, we are thankful for the less than favourable ones too, as it gives us the opportunity to address issues and areas where we can improve our service.

Great service from Working Feedback

Amazing product with great service if needed. Would thoroughly recommend to any business owner looking to gain insightful feedback from customers/patients.

Since using working Feedback, the number of reviews our patients are leaving has increased & being able to tailor our questions to our practice means we have gathered valuable insight into our patient's experience. As a Practice Manager, the KPI section of the dashboard gives me all the information I need to report back to my practice owner & complete the NHS FFT.

Simply brilliant. Lovely people, doing a superb job, growing your business. What more could you ask for?!

Reviews for our practice have increased ten fold and pushed us up the google rankings since using WF ! Patients find it really easy to leave a review. WF advisors are very helpful and knowledgeable and very responsive. Wished we had converted to WF years ago ! Thank you.

Always helpful with queries and we've seen very positive results from the service

Excellent service, highly recommended.

Worth 5 stars.

Working feedback has changed the practices growth and visibility for the better. In a matter of a year our google review increased by 200%. Highly recommended

Working Feedback is effortless and guarantees reviews are collected automatically, helping us to improve our services, promote our practice and reward our teams.

Working feedback has been great for our practice, its super easy to navigate the website. The certificates are great and eye catching within practice to show our feedback score each month.

So easy to set up, use and monitor. Really effective feedback tool, has turned our feedback around

It works! Our Google reviews have increased, along with reviews via the Working Feedback platform.

Working Feedback is very user friendly which is a big bonus over our old software. Really pleased we made the move over to Working Feedback.

Working Feedback has been extremely valuable to our business. The integration with our patient software is seamless and allows for sales opportunities. Highly recommend.