I joined the workingFeedback after reading an article about them in a dental magazine. I am very pleased that we joined them as patients do respond to the request for the review and this enhanced the reputation of the practice to a great deal. The support staff is also excellent. Whenever I phoned for help I had a prompt response. I will highly recommend this company.

I have experienced excellent and outstanding care at every appointment at Dental Solutions, Lymm. Dr Lauren Westhead is friendly and compassionate and she takes time to explain the treatment. She was quick and efficient in dealing with a broken filling. I feel totally comfortable today. I recommend this highly professional team.

Review not appeared on the site i left it on and no feedback from working feedback to explain why.

I always enjoy working with people from Working Feedback, from your most senior of people and all others that I have worked across - you really do have the knack of making me feel ‘part of your team’ whenever I need change/s or various needs and I always feel ‘well supported’ whether you are making the change/s or whether you are sharing your knowledge around the website with me. Again, I really do thank and appreciate all you and your team does for me.

Really great company to work with , responsive and professional

Really helps drive Google Reviews and patients to the website, fantastic marketing and easy for patients to use.

Very good

Since signing up through Dentally to use Working Feedback I have become obsessed with checking for reviews! They appear as if by magic and it’s now become part of my morning routine. I love reading all our Working Feedback and Google reviews and replying to patients so that they know we are listening to them. In less than 15 days we've received over 70 patient reviews.

From a standing start we’ve gone to nearly 200 5* reviews in just over 2 years. Couldn’t have done it without the help of Working Feedback

We love Working Feedback. The team have been so helpful and supportive over the years. The are responsive, knowledgeable, helpful and offer a great service which is very much valued by our organisation. However, what makes them so special is that they are genuinely lovely people to work with. Don't hesitate, just give them a try.

Philip was excellent in explaining the service in detail and how to integrate it into our system.

We are a dental practice based in South Wales and set up Working Feedback in January 2021. It has been a huge benefit to our business, allowing us to review all feedback sent by patients after treatment. The Working Feedback portal is a great resource. We are extremely happy with the service and would highly recommend!

The service is so easy to use both when uploading a testimonial and responding to them as well.

We can now receive direct feedback from patients while at the same time sharing the patient feedback with potential patients on our Practice website and Social Media pages.

Philip was excellent at explaining the product and how it could be integrated with our systems.

Our practice have been using working feedback for a few years now and we love it. It's so easy to use, alerts you when you need to be made aware of something and they are very helpful whenever needed. Overall we are very happy with their service.

Clear instructions, already reaping the benefits

Very easy to use, fantastic features and the support staff have been fantastic. I now have those priceless reviews; in one place. My customers and prospects can now view before buying. Fab.

Super easy to use and set up, great and fast service for getting things implemented. Reviews already flowing! Awesome.

Excellent support to get us up and running quickly and efficiently. Results already making a difference.

Recently contacted with a query, responded quickly and sorted the matter promptly with no effort on our part at all. Excellent service.

I am looking at our Dec reports (our first ones) and I just wanted to say how amazing working feedback is. The quality and time saving factor are game changing. Thank you again and Happy New Year!

We have been using Working Feedback for a couple of months now and we are all delighted with the results. We have had more reviews in 1 month than 1 year with our previous review partner. In addition, we have been alerted to and able to respond immediately to the occasional comment where a quick response is needed to head off a potential issue. We are also working closely with Working Feedback to improve their responsive website functionality. Finally, I believe it is very motivating for the whole team to read the patient reviews, which we always share in our monthly team meetings. I can highly recommended this company. Gavin Laidlaw Principal and Partner Dental Solutions Lymm, Cheshire

We use working feedback for our client reviews and they are always helpful if you need anything. They have made getting client feedback very easy and have gone the extra mile to help out. Top team!

Very straightforward to use, constant flow of review coming through, which is great for our practice and website.

A lot of other companies say that they can get you Google stars but these guys actually do, and in a way that is sustainable and within Googles guidelines.

Since starting the Working Feedback service, we couldn't be happier. We're a dental practice with lots of loyal patients but we didn't know how to go about asking them for their feedback. This system has changed this with lots of additional bells and whistles we didn't expect including Google reviews. My favourite feature (which our Principal loves the most) is the one that helps us let our patients know about the other services and treatments we offer. Lots of leads through already! I would go as far as to say that Working Feedback has improved everybody's morale in practice as we're able to share all the responses and gratitude which we weren't able to communicate in such an easy way. I wish this service could be kept a secret as I don't want other practices to know about it!

We use Working Feedback to collect reviews from our customers.This is the only company that I've personally used to collect feedback, but I have absolutely no issues at all. Working Feedback is easy to use, and if I have any questions they are usually answered or resolved within the day and everybody that I've spoken to or my colleagues have spoken to have been polite and very helpful.

The guys at Working Feedback always respond quickly to any queries I have. Their service is top notch.

Working Feedback have been very good, they are professional, helpful and respond quickly to any queries.

Amazing, personalised and well managed.

The onboarding was thorough, clear and easy to understand .

This person left a star rating but no comments.

The best thing we did signing up to Working Feedback, we are very happy.

Tiffany was extremely helpful and very friendly and patient! Thank you!

This person left a star rating but no comments.

I have found Working Feedback to be working really well within the practice, easy to navigate and also easy for people to leave a review in a few minutes.

Working Feedback is great, it's a simple platform that integrates well with my business platforms and social media well. It helps knowing that the staff such as John and Tiffany are incredibly helpful and professional while helping to increase our companies brand awareness and reputation.

Good review site, not always accurate with percentage rates but very helpful with sorting problems via phone/email. quick response.

Easy set up taken care of by a great team.

It is a service which allows our business to differentiate and help us feature across various media platforms. Whilst the end users can rely on the independence of the feedback service, it makes a sterling effort to promote the services of small business to a wider audience.

Using working feedback has been great for us as a company as we can use reviews from customers and staff members on our social media pages and websites. Communication from the team is great and efficient. When uploading a review on the website via our dashboard Working feedback publishes the review quickly and reports this back to via email. We are very happy with the service provided by Working feedback.

We needed a way to gather patient feedback, many people promised Google reviews but the process can be difficult. Working Feedback makes it so simple and easy for the patient and takes them no more than a few minutes. Quite often you only hear negative points when you don't have a system in place like this and it was amazing how many positive things our patients have said and how much of a boost to morale our team have received. From my very first contact with the company and Philip, I knew they were the right company to help us with this. Very honest and truthful and informative. The reports I receive are simple and easy to understand and its great to share with the team the results each month. This is one of the best decisions we have ever made.

We have been very pleased with our use of Working Feedback in our business. It is an easy and straightforward way to get that all important feedback from our customers.

Always pick the phone up quickly.

Staff at Working Feedback are always helpful. I like the Client Dashboard in general but there are some improvements that would make my life easier. As a very busy dental practice, we receive so many working feedback. We recently received approx 200 comments in 48 hours. This will take me so long to reply to each one individually, as when you reply to one it takes you to the first one. There's so much scrolling, clicking through the pages to get to the next comment to reply then be taken right to the top to have to scroll and click over and over again to get to the next comment. Is there anyway that once a comment is replied to it can it be sent to a separate page. It would be so much more user friendly if this could improved. --------- Update Feb 2019: Good morning Philip, This got me excited, I've tried it this morning and it works. Thank you so much to you and your development team for making this happen, it will save me a lot of time. Please pass on my gratitude ---------

Excellent - really included in the process and you get the impression that John and the team understand your business. The speed of response is superb and could not be better,

The Working Feedback team are a pleasure to work with. The response is always immediate and the matters get resolved quickly. Many thanks to you.

The service is exceptional, just what we require. Staff very helpful.

We have been using Working Feedback's service for a few years now and it works very well. They introduce new items which are helpful for us to gain the feedback that we need for CQC.