I would like to express my gratitude for the excellent home care I have received over the past few months. At the time that the live-in care began my family was in crisis : - my wife had sadly passed away and the daughter who lived with me was experiencing a bi-polar episode. I myself required particular complex specialist care. Both Michaela and Richard who came to work in my home have provided exemplary service. They have both been highly professional and very sensitive to the needs of myself and my family. They have improved my outlook and quality of life by instituting an OT assessment which has led to new equipment and starting a daily exercise routine. I have felt confident and relaxed in their company. I would highly recommend both of them to future clients. Please pass on my heartfelt gratitude to them both.

I am writing this letter to express my gratitude for the excellent home care I have received over the past few months. At the time that the live-in care began my family was in crisis - my wife had sadly passed away and the daughter who lived with me was experiencing a bipolar episode. I myself required particular complex specialist care. Both M and R who came to work in my home have provided exemplary service. They have both been highly professional and very sensitive to the needs of myself and my family. They have improved my outlook and quality of life by instituting an OT assessment which has led to new equipment and starting a daily exercise routine. I have felt confident and relaxed in their company. I would highly recommend both of them to future clients. Please pass on my heartfelt gratitude to them both.

J is very responsive to my needs on a daily basis and very supportive. You can trust her to do what is required in an efficient and caring way. L responds to needs with a caring and supportive attitude. I wish I could have nominated J and L in all other categories as they display everything you expect and need for a carer.

The care and effort T has shown always to find an activity which will interest C, her client. T can be trusted anywhere and in every sense, always to look after her patient and put their interest first. T is a deeply caring person who would go to any lengths to help or comfort a patient even when it is beyond the call of duty.

E has been great on days when I don't feel well and need extra help. M is always honest and works hard. L is always concerned with how I know what's been going on. All carers should get an award. I found it difficult to choose 3.

R has definitely responded well to my needs which have changed a lot since she started in Jan 2020. She has always been thoughtful, proactive and forward-thinking, always considering my changing requirements. It has involved suggestions as to equipment needed to help me. She has consulted with healthcare professionals, family members and other care workers who are involved with my care establishing routines which meet my needs. R has been my live-in carer since Jan 2020. Her committed approach has been admirable and my family and I completely trust her to carry out her job competently. She effectively organises all my care including diligently administering my medication. I trust her completely, she thinks ahead to ensure prescriptions are ready and collected on time. She has taken me to hospital appointments, the doctor's surgery and opticians. She is trusted to look after me safely with all the appropriate care required - including caring for my eyecare following 2 eye operations.

K is kind, helpful, attentive and efficient, always aware of my needs. I look forward to her visits. She is totally reliable and helpful. I know she will always do her best to help me. As well as dealing with my physical needs efficiently, she always finds time to chat and cheer me up, leaving me with a smile on my face.

L has definitely helped me very, very much all the time she has been visiting and caring for me. I look forward to her coming, she is a great help and I completely put my trust in her at all times. L helps me prepare snacks and meals and helps me with other housework jobs where my balance can be tricky. I trust L one hundred per cent. She regularly shops for me and I give her cash and card as necessary. She very kindly puts shopping away and posts any letters I may have. She kindly checks I've taken my medication each day and that I have plenty of juice and water to drink. I feel that I can turn to L for help and advice and when worry creeps into my mind she reassures me and cheers me up. I think of L as family as well as carer. She is very keen on her job and is a dedicated and kind carer. Thank you very much indeed L.

D and I believe that virtually all the carers that visit D are outstanding, most look upon her as a human being, not a factory product, to be attended to at specific times morning and evening, to be duly processed as per instructions. The loving care, talking to D, giving her the opportunity to ask, reply and to participate in conversation about all sorts of subjects without demeaning or talking down to her, is wonderfully therapeutic for her well-being. We thus thank you for all your kindness and dutiful attention, nobody is above the other in our eyes, our hearts and gratitude reach you all.

I couldn’t be without Mandy, her accent is so familiar to me because I have just moved from Hull. She’s like a family member already and she doesn’t realise how much she makes me happy, I really needed the companionship.

Her attention to our needs is much appreciated, nothing is too much trouble. We trust her, she always goes out of her way to make sure we have everything we need. She always goes above and beyond to care for us both.

M always tries to understand Dad's needs and respond accordingly. She makes very special efforts with his food to give him a varied and tasty diet that suits his mood and his appetite. With her there, I know I can relax a bit, in the knowledge that he is in safe and competent hands. And that she will take great care of him, however difficult or erratic his behaviour may be. She is so gentle and patient with my father, always putting his interests front and centre. Her soothing and caring manner is exactly what he needs.

The carer recognised very quickly that my mother will always refuse personal care. She has worked hard to coax Mum into accepting a shower/bath by being firm but offering a personal approach. She goes above and beyond by taking my mother by car to the GP on regular visits. She is very aware of my mother's skin condition and we can trust her to monitor it and raise alerts when necessary. She is always happy and cheerful around Mum, and engages with her on everyday chit chat. She encourages Mum to eat and raises alerts with the office should there be any problems.

The Ewell Epsom Team have been providing care for my elderly father 86 years old for several years. They match your loved ones with a great carer and keep to their commitments. Lead carer Sally from Ewell is a brilliant leader ensuring the team follow up on details that others would not spot! Brilliant care team highly recommended.

Although a short lived stay at trinity- if I was not moving country I would of been so thrilled to stay. One of the most supportive and compassionate teams not only at the beginning but throughout my time working with Trinity. The support given by all the management team was no comparison to any other company I had worked for before. I can honestly say I have never had a more supportive manager. Trinity is wonderful to work with and I say with and not for as you really are a team. Everyone is looked after and the communication between everyone in the team is great and the tools provided to help us achieve the best in our role as a home care assistant are more than helpful. I would not work for another care company now I have worked with trinity home care. Thank you to all the team in Guildford.

I could not recommend this company ENOUGH. If you you are looking for somewhere you are invested in, valued, supported and developed in all areas of the care industry you really want to be at Trinity homecare. It has a real family feel, having left due to moving, when the opportunity came around for me to return a snapped at the chance. I love working for Trinity and I would not want to be anywhere else.

I have found that working at Trinity Homecare is a great experience. The support all staff get is some of the best I have had from an employer. Care Staff have specialist training for their roles, and working in marketing I am being encouraged to better myself and go on courses. The staff environment is always friendly and I enjoy going into the office with everyone. The care staff always seem to be happy and the service currently has an Outstanding CQC rating, so the service Trinity Homecare provides is second to none. Care, or as a member of the teams in the offices, I would highly recommend working for Trinity Homecare.

I love working for Trinity Homecare because CARING is what defines the best this company. I have been working with them for 4 1/2 years having regular long term clients well matched to my personality. As a carer I feel valued and supported by the team, especially by my wonderful manager. The pay is great (you can even access early pay) and there are great opportunities for development which I am taking advantage of . The rating OUTSTANDING is very well deserved, I would not go anywhere else!!

Dear Trinity Carers, I cannot express quite how much we appreciate everything you do for our Mum. The care that you giver her and the love that you show her is incredible. It has been an absolute joy to meet each of you and a real relief to know she is in such good hands. Thank you from the bottom of my heart.

Trinity's carers are simply amazing. They are dedicated, kind, and thoughtful to clients' needs. We couldn't ask for more in the wonderful way they care for our mum. Thank you Trinity ❤️ xxx

I was very impressed with the level of care provided, both by the individual carers and also the management team. I always had a profile of carers before they were placed, which was useful. Overall an extremely good level of service. I would definitely recommend Trinity.

My aunt lived on her own but was still active going into the town center every day to do her shopping. She was fiercely independent but was gradually going blind with early stages of dementia. She first used Trinity Homecare in April 2019 for two or three visits a week eventually increasing to 3 times a day after a couple of short stays in hospital. Although I visited as often as I could it was a great relief for me to have Trinity Homecare's regular visits. I met several of the staff on my visits and they showed my aunt the greatest attention. She always said they were very kind and supportive. The online reporting was fantastic as I was able to read the reports every day and I was able to leave messages if I had something to tell them. I cannot praise all the staff enough particularly during her latter months throughout the Covid lock-down. A great big thank you to you all.

To Cara and all the lovely team at Trinity Just to show you one happy lady who, without your care, wouldn't be able to stay in her own home.

We have used Trinity Homecare for my Father in Law over the past 3 years when he has come to stay with us. He is in his late 90’s and although mentally he is as sharp as a knife, physically he is very frail and needs help with his personal care. Right from the first contact with Trinity, it was clear that all his needs would be taken care of and the organisation of his temporary care was a very easy process. His carer, Pat struck an instant rapport with him and their personalities matched perfectly. She tended to his needs efficiently and confidently and my Father in Law felt comfortable and respected. Pat was an absolute pleasure and we all looked forward to her visits. On the odd occasion, we were allocated a different carer and each one was very professional and capable. We feel very lucky to have found Trinity Homecare and only sorry that, because my Father in Law has now moved into a Care Home out of the area, we won’t be seeing a smiling face in a green tunic every morning

We have used Trinity Homecare for my Father in Law over the past 3 years when he has come to stay with us. He is in his late 90’s and although mentally he is as sharp as a knife, physically he is very frail and needs help with his personal care. Right from the first contact with Trinity, it was clear that all his needs would be taken care of and the organisation of his temporary care was a very easy process. His carer, Pat struck an instant rapport with him and their personalities matched perfectly. She tended to his needs efficiently and confidently and my Father in Law felt comfortable and respected. Pat was an absolute pleasure and we all looked forward to her visits. On the odd occasion, we were allocated a different carer and each one was very professional and capable. We feel very lucky to have found Trinity Homecare and only sorry that, because my Father in Law has now moved into a Care Home out of the area, we won’t be seeing a smiling face in a green tunic every morning