Doctor called about my general health as I am house bound, spoke about a chest x-ray I had recently in connection with my COPD,
Anonymous
1 day ago
I called and you found me an appointment at the grange. The Dr I saw was lovely. Thank you
Jessica Sewell
1 day ago
Completely fine other than it would be better if the screen flashed up in reception to show appointment
Anonymous
2 days ago
I was seen on time, even though the check in system advised the nurse was running approx 10 minutes late. The nurse that carried out my health check was friendly, professional and thorough. Happy with the service.
Anonymous
2 days ago
My recent experience for blood test was very efficient and a relaxed, positive experience. Staff are very helpful and very friendly. I am always at ease when I have an appointment at the surgery with nurses or Doctor and reception staff are also very friendly and helpful.
Theresa Neville
2 days ago
I was very satisfied with my appointment. Although there was a waiting time I was informed when I booked in how long the delay would be. This did not bother me as whenever I see a doctor at East Cliff Surgery they never make me feel rushed and am able to discuss my condition without worrying how much time I have before my consultation is over.
Averyl Barber
2 days ago
I was informed this 5 yearly review starts after 50 yrs, whatever this was my first and I'm 68 yrs old so quite a delay.
Anonymous
2 days ago
Good job, thank you, very thorough
Adrian Sherwood
2 days ago
1st visit to this Surgery. Very impressed with the GP who explained clearly and was very informative re the NHS App
Christine Mantell
2 days ago
My GP is exceptional, Dr to patient rapport is 100%. It's personal and professional in a way that gives confidence, and when the Dr's workload is acknowledged as high, appreciated.
Michael Yarrow
2 days ago
Problem with my ear and face.
Valerie Goldsmith
2 days ago
Asked to attend to discuss my recent blood test following a change in medication. All explained to me and a satisfactory result
Anne Peers
2 days ago
Was very polite explained everything that he was going to do & explained to me what treatment I needed, all in all he was very good at making me at ease as he knew I was nervous
Julie Dawson
3 days ago
Had a routine cervical smear with a really lovely nurse who helped to make the experience as comfortable and pleasant as can be.
Anonymous
3 days ago
The Dr I saw was very kind, patient, and helpful. I felt very comfortable with him and not at all rushed.
Caroline Allum
3 days ago
Seen very quickly
Stephen Jackson
3 days ago
The staff are lovely, really helpful but the tech lets them down. Because of an appointment not being made and a computer crash I waited for 2.5 hours for a test. This wait and miscommunication caused me a lot of anxiety.
Anonymous
2 days ago
Small amount of waiting time, doctor saw me and shorted out the issue, explained everything.
David Rumsey
3 days ago
Routine
Kathleen Meere
3 days ago
Son needed his foot looking at due to warts/verrucae
Sean Callaghan
3 days ago
Had a blood test booked for early morning. Nurse was on time and very polite.
Anonymous
3 days ago
The reception lady, and I have seen her before, a young girl with glasses. She really is a gem to have on the team. Was super helpful and every time I visit I have seen her provide above and beyond service to all visitors. She’s amazing. Keep up the good work. Makes visiting GP’s such a nicer experience.
Trisha Bhandekar
3 days ago
Excellent as usual
David Richards
3 days ago
Staff are great and really helpful Thank you
Anonymous
3 days ago
I was treated with respect, listened to, I felt heard and everything was discussed. I felt that the conversation flowed and an all-around person centered approach was then followed. With mental health issues, I normally avoided the Dr due to previous treatment by other agencies but I can say hand on heart that was probably the best conversation and outcome I have ever had, plus I was also referred to more help and am actually feeling like I might just have the support to challenge and learn how to deal with my issues with the support surrounding my health
Tara Lipinski
3 days ago