Reviews & Ratings 

Captured and collated by Working Feedback

Review left 1 month ago

I have just had a second implant fitted by Ben Kemsley, as usual he provided first rate service always explaining clearly what the next steps would be, the options available and talking me through what he was about to do on each visit. The technology in use in dental surgery has come a long way over the years, effective anaesthesia, instruments and adhesives / fillers. Ben was realistic in advising over how bone and gums can change with time and managed to defer a bone graft that may have been necessary for me, but in the end we avoided it.

- Anonymous

Review left 1 month ago

Team are great and real professionals. As such it’s always a pleasure to come. Informed of what I need done and options as well as proactive prevention tips to stop me coming back as often.

- Justin B

Review left 2 months ago

Old filling came out, was refilled, job done

- Geofrey G

Review left 3 months ago

Hi my name is crystal I’m 12 years old
I was very nervous of coming to the dentist but my dentist Ektaa Chopra and her nice assistant has been so nice to me and letting me know what’s happening every step of the way
I don’t even feel one bit worried to come and have anything done as I know it’s not going to be bad she’s so nice
I just want to let other people know how good she is I even look forward to it now
She’s helped me and my mum better understand how to look after my teeth for the future

- Karina F

 This review was published on Google.

Review left 3 months ago

Had a wisdom tooth extracted, and Ektaa and the team could not have made it more straightforward and pain free. Would definitely recommend them!

- Clare A

 This review was published on Google.

Review left 3 months ago

The treatment & outcome was fantastic I'm really pleased with the result. I needed implants due to losing a couple of teeth. Although other teeth were ok they were starting to develop some irregularity. I discussed with Ben if Invisalign first would be beneficial. Ben is an excellent dentist. He listened to my concerns & discussed options & outcomes. At no point did I feel under pressure to make a decision about my treatment in either direction. It was totally my choice.
All the team at Goldsworth Road Dental are warm & welcoming. I trust the dentists and hygienists with their recommendations & treatments.

- Caroline

Review left 4 months ago

Very professional and caring service provided.

- KennethHughes

Review left 4 months ago

Going to see the dentist is actually a pleasant experience!! Lovely surgery. Efficient reception. Friendly and professional staff. Up to date equipment in a clean, well maintained space.

- Patsi B

 This review was published on Google.

Review left 4 months ago

The 1 st part of my treatment was excellent. Every care was taken to explaining what was going to happen, allow questions, making sure I was comfortable and giving a running comment as we went along ( as I agreed to).
The staff, including on reception, are always helpful and smiling. I could not have wished for a better outcome so am looking forward ( yes!) to the completion of treatment in due course. I have no hesitance in recommending Goldsworth Dental Practice.

- Henriette F

Review left 4 months ago

After not seeing the dentist for 5 years I was very apprehensive. Went in for a check up and hygiene appointment and felt very comfortable throughout. Thank you to Sarah the hygienist for keeping me calm! 5 star service

- Jill M

Goldsworth Road Dental Centre replied:


Dear Jill
Thank you so much for your lovely feedback! I will ensure to share your feedback with our team! We are so pleased that you feel happy in our care!
Best wishes,
Gemma Funnell
Practice Manager

 This review was published on Google.

Review left 6 months ago

This person left a star rating but no comments.

- Gerardine D

Goldsworth Road Dental Centre replied:

Dear Geraldine
Thank you so much for the 4 stars! I will ensure to share your feedback
with our team!
Regards
Gemma Funnell
Practice Manager

 This review was published on Google.

Review left 7 months ago

Just wanted to say a big thankyou to Ektaa. I wanted botox for a while and she explained everything to me before we went ahead with treatment. I decided to get my massaters and crows feet done. She was very gentle and caring during the procedure. It takes 2 weeks for the results but it's amazing. Definitely coming back to get more done.

- Victoria W

Goldsworth Road Dental Centre replied:

Dear Victoria
Thank you so much for your lovely feedback! I will ensure to share your feedback with our team!
Kind Regards
Gemma Funnell
Practice Manager

 This review was published on Google.

Review left 7 months ago

One of my fillings cracked and it was repaired with great quality and in no time.

- Damjan V

Review left 7 months ago

I hadn't been to the dentist for quite a while, somewhere around 10 years, and wasn't overly comfortable about returning. Very glad I did though, no surprise I needed some work done- 2 fillings. I'm not very good with needles, but Shreena was fantastic, made me feel very comfortable and got the work done without any pain and great quality (can't even tell where the work was!) Sarah (Hygienist) as well was pain free and gave tips on how to improve brushing etc, so I'll make sure next time I'm an easier customer to deal with! Overall I shall be returning on a 6 month basis, I have learnt my lesson! Everyone there is very welcoming and I didn't have an worries by the end of my first appointment.

- Tom B

Goldsworth Road Dental Centre replied:

Dear Mr Bacon,
Thank you for your wonderful review! We are very pleased that you returned to us, and that we were able to resolve your concerns about coming to the dentist!
We look forward to seeing you at your next visit!
Best wishes,
Karina Hollmann-Adly
Practice Manager

 This review was published on Google.

Review left 7 months ago

Nobody likes the dentist but Goldsworth Road Dental is excellent!

- Philippa O

Goldsworth Road Dental Centre replied:

Dear Philippa,
Thank you so much for your lovely feedback! I will ensure to share your feedback with our team! We are so pleased that you feel happy in our care!
Best wishes,
Karina Hollmann-Adly
Practice Manager

 This review was published on Google.

Review left 7 months ago

This person left a star rating but no comments.

- Susie B

 This review was published on Google.

Review left 8 months ago

On walking into the practice you immediately feel cared for. The receptionists are wonderful, professional, polite and friendly and are happy to help in any way.
Dr Joymon is fantastic, he explains what the treatment plan is in detail, you feel reassured because you are given the information and know what to expect during your visit. He will also reassure you throughout the work being done and show you photos of work carried out. What I like also is that he explains what he hopes will happen following the work and how this will guide future work on your tooth.
Dr Joymon makes informs you and you are reassured and feel validated by this approach.
I feel that health and dental services should all practice in this way, this would be the gold standard.
Thank you Dr Joymon for your professionalism and expertise.

- Anonymous

Goldsworth Road Dental Centre replied:

Dear Patient,
Thank you so much for this detailed review! Our team was very happy to see how pleased you are in our care. It is very important to Dr Joy that his patients always feel informed and reassured and he very much appreciates your positive feedback!
We are looking forward to seeing you in the future!
Yours sincerely,
Karina Hollmann-Adly
Practice Manager

Review left 8 months ago

Great care as always.

- Anonymous

Review left 8 months ago

The best dental experience I have had in my life. Jana is fantastic in her role as treatment coordinaator. She made feel comfortable and at ease from day 1. Ektaa is a wonderful and talented dentist. She has also really helped reduce my dental anxiety. Overall, the whole team are brilliant and have really helped make a difference to my oral health and wellbeing.

- S F

Goldsworth Road Dental Centre replied:

Dear Patient,
Thank you for your amazing feedback! Jana, Ektaa and the rest of the team were so happy to see your feedback! It is such a privilege to help improve not only your dental health, but also your wellbeing!
We are looking forward to seeing you in the future!
Best wishes,
Karina Hollmann-Adly
Practice Manager

 This review was published on Google.

Review left 8 months ago

I strongly recommend Goldsworth Road Dental. Their care and professionalism are of the highest standard. Beyond this, their kindness, openness and flexibility have always made me feel welcome and able to trust them to look after my dental health. Dr Ben and Vicky, as well as the reception team, are always ready to help and answer questions, and for this I'm very grateful!

- Laura L

Goldsworth Road Dental Centre replied:

Dear Laura,
We are so happy to see your wonderful feedback! We appreciate that you trust us looking after your dental health, and that you are so pleased with the care of your team! We are passionate about our patients and seeing how happy you are makes us very happy!
Best wishes,
Karina Hollmann-Adly
Practice Manager

 This review was published on Google.

Review left 8 months ago

From my first phone call to book my first appointment to my visit, I felt listened to was given all the information I needed before attending and what to expect on my first appointment. All the staff were friendly and made you feel welcome. I’m a very nervous patient and was put at ease and by the end of my appointment felt confident about future visits. Thank you.

- Anonymous

Goldsworth Road Dental Centre replied:

Dear Patient,
Thank you for your feedback! It is wonderful to see how happy you felt in our care and that you now feel confident and happy to return! We are passionate about making nervous patients feel at ease in our practice and we are very much looking forward to seeing you in the future!
Best wishes,
Karina Hollmann-Adly
Practice Manager

Review left 8 months ago

Excellent personal service as always. Every attention paid to detail and patients are put at the forefront of any care plan.

- Martin W

Goldsworth Road Dental Centre replied:

Dear Patient,
Thank you so much for taking the time to review our services! Our team was so pleased to see your positive feedback! We are always happy to see you!
With kind regards,
Karina Hollmann-Adly
Practice Manager

Review left 8 months ago

The usual high level of service I have come to expect. Always an enjoyable experience. Big thanks.

- Geoff S

Review left 8 months ago

I’ve been a regular at Goldsworth Road since 2013 and have resisted the temptation to move to a local dentist in West London given how good a practice it is! They have gone over and above to help out with all sorts of dental challenges from teeth straightening to crowns, to implants to emergencies, making sure I’m accommodated at the earliest opportunity and providing top dental care. Great team and an extremely well run practice.

- Andrew F

Goldsworth Road Dental Centre replied:

Dear Mr Fenby,
It is a great honour for us that you still visit us although you have to travel further than our local patients! We are so pleased about your wonderful feedback! Thank you for taking the time to review our practice and team! We are looking forward to seeing you in the future!
Best wishes,
Karina Hollmann-Adly
Practice Manager

 This review was published on Google.

Review left 8 months ago

Wonderfully friendly and professional team who have been uber supportive on my dental journey including the Invisalign programmme. Special shout outs to Ben, Shreena, Louise and the front of house greeting team. Highly recommended. Jon L

- Jon L

Goldsworth Road Dental Centre replied:

Dear Mr Leslie,
Thank you so much for your great feedback! Ben, Shreena, Louise and the rest of the team were so happy to see how satisfied you are with the care in our practice!
We are looking forward to seeing you next time!
Kind Regards,
Karina Hollmann-Adly
Practice Manager

 This review was published on Google.

Review left 8 months ago

I would highly recommend this dental practice. I have been coming here for a number of years now and have always had a really positive experience. The dental work I have received has always been excellent, and all the staff are friendly and accommodating.

- Josh V

 This review was published on Google.

Review left 8 months ago

I have been using the Pritchard Dental Practice for over 40years, I have got to know the team very well and can't praise Hayley Ben and the whole team enough for thier professionalnism and friendly service.
Thank you.
Joe McGuire

- Joe M

Goldsworth Road Dental Centre replied:

Dear Mr Mcguire,
Thank you so much for your lovely feedback! 40 years is such a long time and we are so thankful for the trust you placed in our team and practice! Longstanding patients such as yourself contribute to the pride we feel working here at our practice!
We are looking forward to the next time we see you!
Best wishes,
Karina Hollmann-Adly
Practice Manager

 This review was published on Google.

Review left 8 months ago

I chipped a tooth and was fortunate to be treated by Ben. He and his team were all lovely, very efficient and professional, spotless surgery and overall extremely impressive service. I highly recommend them.

- Anonymous

Review left 8 months ago

All the team at Goldsworth Road Dental Centre are amazing! Professional and courteous, they make you feel at ease and well cared for from the minute you step in the door, and are very reassuring throughout all procedures we've had. We've got the whole family signed up with Ben - he's great - can't recommend him highly enough!

- Samuel D

Goldsworth Road Dental Centre replied:

Dear Mr Davies,
Thank you for your lovely feedback! Ben and the rest of the team are always so happy to see feedback such as yours!
We are looking forward to seeing you in the future!
With kind regards,
Karina Hollmann-Adly
Practice Manager

 This review was published on Google.

Review left 8 months ago

I have been seeing Ben for some time now. He straightened my teeth using Invisalign, is my regular dentist and i can only praise how he goes about his work. I now live in Epsom and still travel to see him! Long may it continue. Thanks Ben and Goldsworth Dental Centre!

- Michael M

Goldsworth Road Dental Centre replied:

Dear Mr Muskat,
Thank you for your great feedback! It is always our aim to make our patients smile with confidence and Ben and the rest of the team very much like the interaction with lovely patients such as yourselves!
Best wishes,
Karina Hollmann-Adly
Practice Manager

 This review was published on Google.

Review left 8 months ago

Pleased with treatment. All went to plan, minimum discomfort.

- Keith B

Goldsworth Road Dental Centre replied:

Dear Mr Bulling,
Thank you for taking the time to review our services! We are happy that you feel pleased with the outcome of your treatment with us!
Best wishes,
Karina Hollmann-Adly
Practice Manager

 This review was published on Google.

Review left 8 months ago

Have been a client of this practice for many years and have undergone many treatment types including crowns and more recently lower front implants . Appointments are booked with ease and are communicated by text and are followed with gentle reminders. The team operate in an effective and professional way at all levels. Can highly recommend this dental surgery.

- Philip D

Goldsworth Road Dental Centre replied:

Dear Mr Dyke,
Thank you for taking the time to review our practice. We are so pleased that you placed your trust in our team for so many years! We are always so happy to get feedback such as yours from longstanding patients!
We are looking forward to seeing you in the future!
Best wishes,
Karina Hollmann-Adly
Practice Manager

 This review was published on Google.

Review left 8 months ago

Being apprehensive, I would like to thank Vicky who made time to explain in detail the treatment I was undergoing, which made the process not only informative but helped me to relax.

- Anonymous

Review left 8 months ago

Excellent dental practice all the staff are polite and caring and look after my dental issues.

- Ratgate L

Goldsworth Road Dental Centre replied:

Dear Patient,
Thank you for taking the time to review our services! We are glad that you feel well cared for in our practice!
The team is looking forward to seeing you in the future!
Best wishes
Karina Hollmann-Adly
Practice Manager

 This review was published on Google.

Review left 8 months ago

Excellent service. 1st filling in 40 years after traumatic dental experience as a child but Ben was very empathetic and supportive which rebuilt my trust in dentistry

- Simon P

Goldsworth Road Dental Centre replied:

Dear Mr Porter,
Thank you so much for your wonderful review! We are so pleased that Ben and the rest of the team could restore your trust in dentistry. Hopefully you will not need another filling for another 40 years!
We are looking forward to seeing you in the future!
Kind regards,
Karina Hollmann-Adly
Practice Manager

 This review was published on Google.

Review left 8 months ago

I always feel my teeth and gums are well cared for in this dental practice. The dentists and hygienists are well qualified and experienced. I just had a wisdom tooth extracted as well as an implant put in today. It was painless and straightforward. Thank you.

- Kevin S

Goldsworth Road Dental Centre replied:

Dear Mr Sham,
Thank you so much for your lovely feedback! Our team is always happy to see that their patients are satisfied with their treatment and care in our practice!
We are looking forward to seeing you in the future.
Best wishes,
Karina Hollmann-Adly
Practice Manager

 This review was published on Google.

Review left 9 months ago

It was my first visit today and everyone was most welcoming, helpful and efficient. We discussed my plan of action, had an x-ray,
checkup and my next appointment made. I look forward to a positive experience and felt confident I would be in good hands.

- Sylvia A

Goldsworth Road Dental Centre replied:

Dear Mrs Allison,
Thank you so much for taking the time to review your experience with us! We are so pleased to see how happy you were on your first visit! We are looking forward to seeing you in the future and hope to build a relaxed and friendly relationship for the years to come!
Best wishes,
Karina Hollmann-Adly
Practice Manager

 This review was published on Google.

Review left 9 months ago

After 20 odd years without a dentist visit, I was nervous, but the practice made it a breeze. The friendly staff, thorough approach eased my anxiety immediately. I left feeling relieved and confident about future visits. Highly recommend!

- John P

Goldsworth Road Dental Centre replied:

Dear John,
Thank you so much for taking the time to review your care with us! We are very pleased to see your wonderful feedback! It is particularly great to see that you feel safe in our care and that we were able to ease your anxiety!
We are looking forward to seeing you next time!
With kind regards,
Karina Hollmann-Adly
Practice Manager

 This review was published on Google.

Review left 9 months ago

Great service, very reliable - Lisa in particular is great !!

- Percy F

Goldsworth Road Dental Centre replied:

Dear Mr Fagent,
Thank you for your feedback! We are very pleased to see how happy you are in Lisa's care!
Best Wishes,
Karina Hollmann-Adly
Practice Manager

 This review was published on Google.

Review left 9 months ago

Very happy with my recent treatments with Shreena. She was not only thorough and professional in terms of the treatment itself, she was very accommodating with regards to arrangements to meet my timing requirements.

- Tim A

Goldsworth Road Dental Centre replied:

Dear Mr Agnew,
Thank you so much for your wonderful feedback for Shreena. She was very happy to see how satisfied you are in her care.
We are looking forward to seeing you in the future.
Best wishes,
Karina Hollmann-Adly
Practice Manager

 This review was published on Google.

Review left 9 months ago

as a child of the 60s my teeth have reached the stage where extensive work is needed, and all the team have been, and are amazing, from reception to hygienists to the dental and implant surgeons.

- Colin B

Goldsworth Road Dental Centre replied:

Dear Mr Buchanan,
Thank you so much for taking the time to review your care with us! We are so pleased to see how happy you are. Our team is always looking forward to seeing amazing results and patients smiling with confidence, especially after more extensive work! We are looking forward to seeing you in the future!
Best wishes,
Karina Hollmann-Adly
Practice Manager

 This review was published on Google.

Review left 10 months ago

The explanation given to me was in detail and precise and everything is in hand for the future.

- Richard F

Review left 10 months ago

Sarah’s professional approach made the visit easy to follow and understandable.

- Anonymous

Review left 11 months ago

Having been a patient at Goldsworth Road Dental Centre for over 25 years, the prospect of my longtime dentist, Andrew Pritchard, retiring left me feeling understandably anxious. After all, Andrew had been my trusted dentist for over two decades, and building trust with a new practitioner was daunting.

Transitioning to a new dentist was initially unsettling, especially as I faced the reality that many of the fillings I had from my early 20s were wearing out, leading to numerous fillings and even two crowns in recent years. It felt like I had seen Ben more in the past few years than I had seen Andrew throughout my entire time with him.

However, Ben's thoroughness and calm demeanor have been a saving grace. As a nervous patient, his approach has been instrumental in easing my anxieties. Despite the challenges of replacing my aging dental work, Ben's professionalism and reassuring presence have made each visit a positive experience.

Additionally, during a particularly challenging year when many of my teeth broke, I often felt like a nuisance calling the practice. However, Jen, on reception, was always unfailingly friendly and polite, which helped alleviate some of my concerns.

I'm grateful to have found such a skilled and compassionate dentist in Ben, and I wholeheartedly recommend him to anyone seeking exceptional dental care.

Additionally, I've been seeing Vicky, the hygienist, for over 20 years. She is thorough, approachable, friendly, and knowledgeable, always going the extra mile with her explanations. Between Ben and Vicky I hope to smile with confidence for many years to come!

- Louise P

 This review was published on Google.

Review left 1 year ago

Very pleasant and confident young lady, made my visit a stress free experience.

- Roger W

Goldsworth Road Dental Centre replied:

Dear Patient,
Thank you for taking the time to review your treatment with us. We are very pleased to see how happy and relaxed you felt during your appointment!
We are looking forward to seeing you in the future!
With kind regards,
Karina Hollmann-Adly
Practice Manager

Review left 1 year ago

Attend the dental Centre due to having a broken tooth and saw Shreen who is a Locum who assessed the toothy and advised out should come out.

- Ewan M

Goldsworth Road Dental Centre replied:

Dear Patient,
Thank you for your feedback! We are happy to see that you feel you had a good experience at your appointment with Shreena. Unfortunately, it is always disappointing for us when we are unable to save a tooth. If you wish to discuss your options following your extraction, Shreena, or Jana, our treatment coordinator would be very happy to have a conversation with you.
We are looking forward to seeing you at your next appointment.
With kind regards,
Karina Hollmann-Adly
Practice Manager

Review left 1 year ago

By far the best around the staff are all exceptional and provide a brilliant and caring service. Highly recommend.

- Steven W

Goldsworth Road Dental Centre replied:

Dear Mr Wearne,
Thank you so much for your lovely review! We are so pleased to see how happy you are in our care! Our team truly enjoys the interaction with loyal patients such as yourself! We are looking forward to seeing you at your next appointment!
Best wishes,
Karina Hollmann-Adly
Practice Manager

 This review was published on Google.

Review left 1 year ago

As an orally defensive and anxious patient I have found Ben to be most helpful and supportive over the years. Having to have a wisdom tooth removed in my 60s today was a challenging thought , but I found it far less of an ordeal than I expected. Ben handled the whole process increasingly well and I felt comfortable knowing he was working with me and at my pace.
Thank you so much, it would be a 10 star if that was available 😁

- Diana G

Goldsworth Road Dental Centre replied:

Dear Diane,
Thank you so much for your wonderful review! It is an honour for us that you feel so comfortable in our care, being anxious as a patient in the dental environment! Ben and the rest of the team very much like the interaction with their patients and we love to see you smile!
We are looking forward to seeing you in the future!
With kind regards,
Karina Hollmann-Adly
Practice Manager

 This review was published on Google.

Review left 1 year ago

I needed an implant to replace a tooth that had been extracted and the whole experience from start to finish was extremely professional, courteous and caring. Going to the Dentist is always somewhat stressful but all the staff I met with were welcoming and made me feel at ease from the moment I walked through the door. The dentist that carried out the work talked me through each stage of the process and made it easy to understand what I needed to do to ensure there were no health issues resulting from the surgery. Every stage of the procedure was planned and executed in a relaxed yet professional manner. If you require Implant surgery then this is the place to go to.

- John B

Goldsworth Road Dental Centre replied:

Dear Patient,
We are so glad to see how happy you were with your implant treatment. Mr Kemsley and the rest of the team are delighted that you felt happy in our care and can enjoy your new implants!
We are looking forward to seeing you in the future!
With kind regards,
Karina Hollmann-Adly
Practice Manager

Review left 1 year ago

Everything was very gentle and well prepared. The process was smooth and painless. Thank you so much.

- Gabriel G